The event's keynote speaker, David Avrin, will discuss "The Customer Experience Advantage."

The event's keynote speaker, David Avrin, will discuss "The Customer Experience Advantage."

Image: NSTA

The National School Transportation Association returns to an in-person annual meeting and convention, July 23-27 in Niagara Falls.

The event, hosted at the Sheraton – Niagara Falls, features School Bus Fleet as exclusive media partner. The magazine’s executive editor, Wes Platt, will moderate a July 26 panel discussion about “Evolving Trends in Special Needs Transportation.”

Scheduled highlights include:

  • David Avrin gives a keynote session July 25 on “The Customer Experience Advantage,” sponsored by Blue Bird.
  • IC Bus presents the President’s Dinner – Block Party on the night of July 25.
  • On July 26, NSTA celebrates with its 2022 NSTA Awards and Installation Dinner, sponsored by Thomas Built Buses. The association will honor recipients with Hall of Fame induction, the Golden Merit Award, the Distinguished Service Award, and Outstanding Driver Service Awards. They’ll also install the newly elected NSTA board of directors members.
  • The banquet includes a special charity fundraiser, emceed by Immediate Past President John Benish, Jr., that benefits the event’s local charity sponsor – the Niagara Falls Boys and Girls Club.

Registration for the event closes July 8. All sessions and meetings are held at The Conference & Events Center – Niagara Falls (formerly known as the Niagara Falls Convention Center) at 101 Old Falls Street, less than one block walking distance from the hotel. For information, contact NSTA headquarters at info@yellowbuses.org.

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