The Lion Electric has entered into an agreement with Cox Automotive Mobility to provide rapid response service to Lion customers throughout the United States. The partnership comes after a pilot program between the two companies that began in 2021.
The agreement gives Lion customers access to the maintenance provider’s 25 service centers, more than 1,000 technicians, and nearly 800 mobile service trucks in the field. Fleet services provided by Cox Automotive Mobility are expected to augment customer support already provide through the electric vehicle manufacturer’s network of Experience Centers that serve as hubs for maintenance, distribution, training, and education on electrification. Lion will provide in-depth training on its products, including maintenance of high-voltage systems.
“Lion’s customer base continues to grow throughout the U.S. as medium and heavy-duty electrification continues to accelerate,” said Marc-Andre Page, Lion’s vice president of commercial operations. “It is therefore important that we expand our customer support network to provide our customers with more options and conveniences and give them the best experience possible.”
Said Terry Rivers, vice president of maintenance technical training at Cox Automotive Mobility: “We are very excited to have an industry leader like Lion put its trust in Cox Automotive Mobility and welcome the opportunity to work with electric fleets and expand the skillsets of our technicians. With more and more truck and bus fleets converting to electric, hands-on expertise is valuable for our technicians so that we can remain at the forefront of mobility.”