HIGH POINT, N.C. — Thomas Built Buses announced that Kerlin Bus Sales in Silver Lake, Indiana, and Omaha Truck Center in Nebraska are its latest Platinum Support certified dealers.
Both dealerships underwent rigorous service training to reduce vehicle downtime and lower vehicle life cycle costs for their customers, according to the school bus manufacturer.
Platinum Support, a collaborative effort between Thomas Built Buses and its dealers, focuses on improving the customer experience. Platinum Support dealers and their staff provide rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability, and superb customer service, according to Thomas Built Buses.
“We are proud to add two more dealerships to our Platinum Support program,” said Paul Start, market growth development manager for Thomas Built Buses. “Reducing downtime, service time and the cost of repairs and maintenance is important to us and important to our customers. Through this program, we ensure that customers across the nation experience best in class service that will save them time and money as they service their fleets.”
Kerlin Bus Sales and Omaha Truck Center join other Thomas Built Platinum Support certified locations, including American Bus Sales & Service in Annapolis, Maryland; Carolina Thomas of Greensboro, North Carolina; Sonny Merryman of Evington, Virginia; Autobus Thomas of Drummondville, Quebec; and Transportation South of Pelham, Alabama.