HIGH POINT, N.C. — BusWest, a Thomas Built Buses dealership in Woodland, California, is Thomas Built Buses’ newest Platinum Support certified dealer.
The team at BusWest underwent rigorous training and dealership improvements to increase service efficiencies to further reduce vehicle lifecycle costs for their customers.
“We are proud of the BusWest team and welcome them to the Platinum Support family,” said Paul Start, market growth development manager at Thomas Built Buses. “The culture of excellence created at the BusWest dealership through this certification is second to none. This certification will ensure that their customers receive best-in-class service and repairs.”
Platinum Support, a collaborative effort among Thomas Built Buses, Daimler Trucks North America, and its dealer network, focuses on improving the customer experience, aiming to provide rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability, and superb customer service.