Special Needs Transportation

School Bus Mix-Up with Special-Needs Student Prompts Procedure Review

Posted on April 27, 2017

PHOENIX — A school district here is reviewing its procedures after a recent mix-up as to the whereabouts of a student with special needs, 3TV/CBS 5 reports.

Ashley Adams, the mother of the 4-year-old student, became concerned when her son’s school bus drove past her home without stopping at about 12:25 p.m., according to the news source. She called the transportation hotline and an employee told her that the boy was absent from school that day. Adams then called the school, and another employee informed her that her son was at school that day and was escorted onto his normal bus for the ride home.

Police logs state that at 12:51 p.m., Adams and her mother called 911, and the boy was found safe, according to 3TV/CBS 5. He had been on the bus, lying down. Monica Allred, a spokeswoman for Deer Valley Unified School District, told the news source that when dispatchers radioed the driver, the boy heard his name and sat up. The bus driver then took the boy home, Allred added. She also said that although the district uses a sign-in procedure for preschool children when they board buses, the aide who assisted with the procedure and rode with the students that day was a substitute, and didn’t realize she had seen the boy board the bus.

Adams and Allred told 3TV/CBS 5 that the bus driver apologized for the incident. Allred told the news source that the incident has prompted the district to “review our procedures and make sure that this type of confusion doesn't happen again in the future.”

To read the full story, go here.

Related Topics: aide/monitor, Arizona

Comments ( 5 )
  • brizzle

     | about 7 months ago

    Shame on you Sara, 911 is to be used whenever you please, we all pay taxes dont we?! If your husband doesn't come home at the time he promised, CALL 911! Daughter missed curfew, call 911, in-laws show up unannounced, 911...and so on.

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