First Observer security training to come back online
After more than a year on hiatus, the government program is set to come back online soon to resume the training of transportation professionals in security awareness. Bill Arrington and Steve Sprague of the Transportation Security Administration discuss the ongoing efforts to launch First Observer 2.0.
WASHINGTON, D.C. — After more than a year on hiatus, the First Observer program is set to come back online soon to resume the training of transportation professionals in security awareness.
The government program, which includes the School Bus First Observer module, has been dormant since December 2012, when its grant money ran out and wasn’t renewed by Congress.
Until then, First Observer (successor to Highway Watch) had been administered by grantee HMS Co. since 2008. After the grant expired, the Transportation Security Administration (TSA) decided to bring the program in-house.
TSA’s Steve Sprague, who is now managing the First Observer program, told SBF that in early 2013, TSA brought in a new contractor. However, Sprague said that there was a lapse in the contractor’s ability to pick up the program.
“It has basically been languishing for at least a year now,” Sprague said. “But the program is not dead. It’s very much alive.”
Now, TSA is working to launch First Observer 2.0. As of this writing, Sprague said that the agency expected to get the First Observer modules back online soon. Then, TSA will solicit input from industry stakeholders — such as pupil transportation association officials — to identify any needed updates or other revisions.
Also, Sprague said that the First Observer contractor will add some instructional formatting, such as quizzes for trainees to take throughout the modules.
Bill Arrington, branch manager of TSA’s Office of Security Policy and Industry Engagement, Surface Division, estimated that around 50,000 school bus professionals have been trained through First Observer. TSA has found that the pupil transportation community has been particularly engaged in the program.
“They truly care about the cargo that they carry,” Arrington told SBF, “and they understand that they have a role to play in preventing something bad from happening.”
Arrington said that there is no current intelligence indicating that there is an “actionable threat” to pupil transportation, but he stressed the importance of staying vigilant, which is a key tenet of First Observer.
“What this program is intended to do is to raise the level of awareness — to not fall into a sense of complacency,” Arrington said.
Sprague added that First Observer and Highway Watch have each been credited with helping to stop at least one terrorist event.
In one case, in February 2011, a Greyhound bus was hijacked by an armed man. Sprague said that the bus driver used principles that she learned in First Observer training to respond to the hijacker.
The driver reportedly dealt calmly with the armed man and persuaded him to stop the bus. She was able to get her passengers and herself off of the vehicle safely, and police captured the hijacker.
For more information, go to www.tsa.gov/first-observer.
More Safety

From Reactive to Proactive: Making Every Ride Visible
Smart technology only delivers its full value when it works together. See how Catalyst connects proven industry platforms to move student transportation from reactive to proactive.
Read More →
HAAS Alert’s Safety Cloud Warns Motorists of Stopped School Buses
Through a transponder or Samsara connection, the product lets school bus fleets send advance warnings to approaching drivers through in-vehicle alerts.
Read More →
HopSkipDrive Reports Progress on Safety Advisory Council
More than a year after forming the council, independent safety experts have helped shape new rider-safety features and policy progress, with a new goal to address rider behavior.
Read More →
What the 2026 National School Bus Safety Month Resolution Means for Student Transportation
The bipartisan resolution highlights illegal school bus passing, student safety during loading and unloading, and the need for driver training and public education.
Read More →
School Bus Stop-Arm Violations Decline 53% Across Verra Mobility Programs
Verra Mobility shares how school bus stop-arm cameras and school zone safety programs are changing driver behavior, reducing violations, and protecting students.
Read More →
Most Bus Crashes Aren’t Your Fault. Here’s How to Prove It.
A guide for what to do in between a school bus crash and a claim: what to preserve, who to notify, and how to keep the facts available when they matter.
Read More →
National School Bus Safety Week 2026: Tips, Toolkits & Resources to Keep Students Safe
School bus safety takes more than awareness. Explore expert tips, enforcement strategies, and free resources to help protect students on every ride.
Read More →
2 Killed, Dozens Injured in Florida School Bus Crash
A multi-vehicle collision caused a Polk County school bus carrying 37 students to overturn on its way to Winter Haven High School.
Read More →
Illegal School Bus Passing Drops 24% in New York Districts
With fewer than 5% of citations involving repeat offenders, Westchester County officials said enforcement, education, and community partnerships are helping change driver behavior.
Read More →
School's Back. Here's What Happened to Traffic, Speeding & Distraction
What happens to traffic when school resumes? New data analysis examines changes in distracted driving, congestion, and speeding around schools.
Read More →

