IC Bus honors 4 dealers for customer service

LISLE, Ill. — IC Bus has recognized four of its dealerships, located in the U.S. and Canada, for their efforts to improve sales and customer satisfaction.

This year’s winners are Timmons Truck Center of Baton Rouge, Louisiana.; Leonard Bus Sales Inc. in Deposit, New York; Midwest Transit Equipment in Kankakee, Illinois; and Western Canada IC Bus Inc. in Edmonton, Alberta.

Leonard Bus Sales Inc. is being recognized for the third year in a row, and both Midwest Transit Equipment and Western Canada IC Bus Inc. are receiving the honor for the second time.

“These awards are given to those dealers that have demonstrated an ability to grow our customer relationships this past year,” said Trish Reed, vice president and general manager of IC Bus. “In addition to providing unmatched customer support, these dealers have displayed a commitment to ensuring the success of their customers and their local communities.”

The awards are based on dealer performance in several key areas in 2014, including growing market share and exceeding annual sales plans, company officials said. In addition, dealers were required to meet a customer satisfaction index threshold as well as meet community service requirements in order to be eligible to receive recognition.

“IC Bus continues to lead the school bus industry by having not only great products but also the industry’s strongest dealer network,” Reed said. “On behalf of everyone at IC Bus, I offer congratulations to our top performers of 2014.”