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February 01, 2007  |   Comments (0)   |   Post a comment

How to Publish an Effective Department Newsletter

Department newsletters can help to disseminate information, spotlight positive achievements and build morale. Keys to a successful newsletter include proper planning, content development and consistency.

by Peter Lawrence

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Attention-getters for your newsletter include photos and clip art. They help to add visual interest to the page and to break up gray areas of text. Adding your district’s logo to the opening page adds a nice touch and links your department with the organization.

Printing the newsletter in color is nice if your distribution list is not too large. Our subscriber list includes more than 150 people, making it too expensive and time consuming to print in color. Instead, we use colored paper with black ink and change the color of the paper with each quarterly issue.

We print directly to a copier, which prints on both sides of the paper, staples and collates the newsletters for us. In addition, we convert our newsletters to a PDF format and e-mail them to an additional 50 people. We also post all issues on the staff page of our district’s Website

Choose content wisely
Recurring themes or columns act as an anchor point for your newsletter. They can help to raise your readers’ expectations and provide them with a satisfying predictability. (But it’s also important to introduce new columns and story ideas every now and then.)

Sample themes include the following — garage updates, safety, dispatch, routing, director’s update, employee updates, employee questions and answers, employee profiles, “Dear Abby” or similar column, favorite recipes, safety crossword and word-find puzzles. The nature of the themes or columns should fit your operation and address areas that are ambiguous or need recognition.

What types of articles do you want to publish? Are the articles focused on addressing your transportation staff only? Is this information useful to other administrators in your school district? Quite often, transportation professionals express frustration over not being in the loop on district activities.

Sharing information from your department through a newsletter can create awareness of how important your department is to the operation of your school district. Our department’s newsletter is electronically copied to all principals, vice principals, directors, superintendents and board of education members. Sharing of our newsletter has paid dividends to my department because the schools have commented that they learned something new or will try to help us with an ongoing situation.

Keeping your board of education informed on your department’s operations and challenges helps them feel confident in your department’s operation. An informed school board is often a supportive school board! Depending on your personal ability to articulate your needs, a newsletter may allow you to succinctly express what you mean to say easier than at a school board meeting held in front of the community.

Watch those deadlines
How often you publish your newsletter will depend on your schedule and the amount of help you receive in putting together each issue.

Some people prefer a short monthly newsletter of one to two pages, and others prefer a quarterly newsletter of four to six pages. Our newsletter is published quarterly, and I supplement these newsletters with a biweekly or weekly transportation bulletin of one to three pages to address current events and concerns.

Once you’ve set up the frequency of your publication, you should try to stick to the schedule. A newsletter that comes out late or skips issues will eventually lose its appeal, both to the reader and the publication staff.

Thanks for sharing
A newsletter is a great way to share district facts and help inform employees of school district history, upcoming events, capital improvement projects and election of board members. Changes like the “S” endorsement on our driver’s licenses are easily explained in a question-and-answer format. When a new policy or procedure is established, sharing the change in the newsletter is an effective way to inform your employees.

While writing a newsletter can be a challenge, the efforts put into the publication will pay dividends for you and your department. These suggestions are offered as a starting point. Talk with your staff and drivers to see what they think. You will be amazed by how gratifying it can be to publish a newsletter and watch it take on a life of its own.

Peter Lawrence is the transportation director at Fairport (N.Y.) Central School District.

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