P.E.A.C.E. (People Effectively Addressing Conflict Everyday) Skills Inc. is an Irmo, S.C.-based consulting firm that teaches organizations practical and meaningful skills for handling conflicts more effectively. One of their programs is designed for school transportation personnel, specifically bus drivers. Here are some of the important points of the program:
What is Conflict?
• a clash of self-interests
• when the actions of one party
adversely affect another
• an unresolved controversy
between two or more parties
Causes of conflict
• perceptions
• goals and values
• unmet needs
• irrational views
Communication obstacles
• interrupting
• ignoring
• sarcasm
• insults
• judging
• globalizing
• blaming
• stating opinion as fact
For more information, contact P.E.A.C.E. at (803) 732-3163.
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