For Gallagher, Commitment to Customer Fuels Great Growth
In 17 years, Student Transportation Inc. leader Denis Gallagher has built his company into the third-largest school bus contracting firm in North America. Along the way, he has embraced alternative fuels and new technologies, focused on recruiting good people, and maintained a 95% contract renewal rate.
Tackling school bus driver shortage
Eighty-four percent and 85%. These are the percentages of respondents to SBF
’s 2013 School District Survey and SBF
’s 2014 Contractor Survey, respectively, who reported having some degree of school bus driver shortage at their operation.
Committed to lifelong learning
Peter Lawrence estimated that he put in about 1,000 hours in just the last year as he worked on his dissertation. That was in addition to continuing his full-time job as director of transportation.