One-on-One Coaching Techniques

Posted on April 1, 2002
Taking the time to guide and support staff members by meeting with them individually will improve the quality of their work and increase the chances that they will stay with your operation. According to Mark David, president of the Mark David Corporation, managers should prioritize their workloads so that specific times are set aside to meet with team members one-on-one. David says that micromanaging and coaching should not be confused. Rather, managers should focus on strengthening ties and making employees better overall people. David recommends some of the following tips to one-on-one coaching: Set up a 90-day revolving schedule with specific times for meeting with each member of the staff. Use a conference room, office or other area that is safe and private. Spend 30 minutes to an hour in your meetings and follow an agenda. Help the employee accept his or her role. Have a two-way conversation and schedule a follow-up meeting. Remind the employee of the next meeting and any goals that may be set for them to accomplish by then. Source: Coaching Illustrated: A Proven Approach to Real-World Management by Mark David.
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