Management

Dealing with Different Personalities

Posted on February 1, 2002
Knowing key personality types may help you understand how to better communicate with your employees. To test your personality, go to www.humanmetrics.com/cgi-win/JTypes2.asp and take the Jung-Meyers-Briggs typology test. Here are the eight personality characteristics identified and some strategies for dealing with those types. Introverted Types • Invite input, but respect their privacy • Allow them time to process information and think things through Extroverted Types • Keep them informed; provide them with many chances to communicate • Display enthusiasm; be open Sensing Types • Provide facts and examples • Be methodical and systematic Intuitive Types • Present the big picture; refrain from discussing details • Focus on opportunities, creativity Thinking Types • Be logical, rational and objective • State facts briefly and concisely Feeling Types • Develop a personal relationship prior to getting down to business • Seek harmony; focus on agreement Judging Types • Be on time • Avoid surprises; provide game plans and timetables; take a stand Perceiving Types • Permit time for things to flow; avoid a set agenda • Provide new information and allow for discussion of new ideas
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