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Digital Magazine FAQ


 

 

Overview:

What is a Digital Magazine? What are the benefits?
We've partnered with our printer to provide our magazine in a powerful new digital format with the same layout, text, and advertisements as the print version. The digital format offers a paper-like reading experience, but with many advantages possible only in digital format, including:

  • Automatic delivery of every issue directly to your computer via the Internet as soon as it hits the newsstand, often before you would receive it through the regular mail.
  • The ability to read your magazines anytime, anywhere.
  • A hyperlinked Table of Contents takes you directly to the articles, features, and sections of most interest to you.
  • Quick links to advertisers' sites and additional editorial content on the Web.
  • Keyword search that helps you find a topic or name in seconds.
  • A "Send to Friend" feature that allows you to send free digital copies of your magazines to colleagues, complete with your notes.
  • Paperless archiving. Access to back issues offers fast reference and easy storage.

Does the Digital Magazine contain everything that the print magazine has?
Yes, the digital format offers you the same great content, and the same great design as our print magazine. You won't miss a single article, photo or advertisement.

What else can the Digital Magazine do?
Expanded editorial, animation, videos and podcasts are already part of the Digital Magazine. Expect more features to be developed and expanded with each passing issue.

 

Registration:

I want one! How do I sign up?
You can subscribe to the Digital Magazine by clicking here!

Do I have to install any programs? ?
There are no programs to install! The digital magazine is viewed in your internet browser.

What are the system requirements?
Current Internet Browsers:

  • MAC – Firefox 2.0 and higher or Safari 2.0 and higher
  • PC – Firefox 2.0 and higher or Internet Explorer 7 and higher
  • Flash version 10 or higher
  • Pop up Blockers turned off
  • Enable Java

Do I have to be online to read it?
Yes, you must be online to access the digital edition. You can print out pages and articles to read offline.

 

Functionality:

When do I get my first issue?
You get your first issue as soon as you subscribe! There will be a link in the confirmation email along with any applicable username/password information that you will need to view the current issue immediately.

How do I know when the next issue is available?
As soon as each new issue is released, you will receive an email with issue highlights and a link directly to the latest issue.

How do I navigate the Digital Magazine?

  • Turn pages: Click the outside corner of any page to go forward or backward a page. You can also use the arrows at the top of the page (located in the navigation bar) to advance either one page at a time or to the start/end of the issue.
  • Zoom in/out: To zoom in, simply click what you want zoomed in on. To zoom back out, simply click again.
  • Print: Select the print option in the navigation bar and indicate which pages to print.
  • Forward to a friend: Select the share option in the navigation bar, enter the applicable email address and whether you want to share one page or the entire issue, include an optional note and click send.
  • Search: Select the search option in the navigation bar and search by word or phrase across a specific issue or all issues.
  • Back Issues: Select the previous issue link in the navigation bar to view all available archived issues.

 

Customer Service:

How much does it cost?
The Digital Magazine is free to all qualified subscribers in the US and Canada.

I’m already a print subscriber; can I convert over to the Digital Magazine?
You can convert your current subscription over at any time. Simply call, click or write to us using the contact info on the customer service page.

Can I switch back from digital to print?
You can also switch from digital back to print using the same methods as above.

Who do I contact with additional questions regarding my subscription?
Just like our print subscribers, our digital subscribers can get in touch with customer service at any time using the info on our customer service page.

Who do I contact with technical problems?
If your question wasn’t covered by any of the above information, please feel free to email us at DECustService@Bobit.com for support.

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