Articles/News with parent disputes tag

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GPS devices help operation diffuse parent-driver disputes

October 20, 2010

A Minnesota district’s transportation director says having access to the locations of his buses is helpful if a parent says a bus missed a stop. The system also notifies supervisors if drivers get lost while on their routes so they can help the drivers get back on track.

Rage Against the Machine: Disarming Hostile People

August 1, 2004

School bus drivers should not need to worry about being attacked on the job, especially by parents. After all, these drivers are paid to protect their...

School Bus Contractors Still Fighting the Tide

June 1, 2004

The funk created by the still-stalled U.S. economy, the dangerous quagmire in Iraq and the continuing threat of terrorism on American soil is being fe...

Building Driver-Assistant Partnerships on the Special-Needs Bus

February 1, 2003

In school transportation, namely with special-needs students, stress management is dealing calmly and effectively with common situations such as tight...

Parents Speak Out: Ideas for Your School Bus Operation

September 1, 2002

According to Rick Iannelli, supervisor of transportation for Arlington (Mass.) Public Schools, the most unreasonable thing he ever heard from a parent...

Creating a Safe Transportation Team -- Lessons from the National Special-Needs Conference

April 1, 2001

The 10th National Conference and Exhibition on Transporting Students with Disabilities and the Preschool Population took place in Phoenix in early Mar...

Safety, efficiency and - don't forget - customer service

February 1, 2001

As consumers, we look for customer service when we purchase a product. In fact, we’ve grown to expect it. If we have a problem with a purchase, ...

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