First Observer security program on hiatus
HMS Co., which has administered First Observer since 2008, stops receiving funding, but the Transportation Security Administration has reportedly said that the program will be active again in the near future. Meantime, classroom training and other program functions have been placed on hold.
First Observer security training classes and other program functions have been placed on hold until new funding is provided by the Transportation Security Administration (TSA).
HMS Co. President Charles Hall made the announcement to First Observer affiliates in a letter last week. HMS, which has administered the program since September 2008, hasn’t received funding for it beyond Nov. 30.
“Regretfully, on this date, the HMS program support will come to an end,” Hall wrote. “As such, it is necessary for us to implement new operating procedures until the program has been funded again by TSA.”
First Observer program calls should now be directed to (877) 847-5510. E-mails should go to FirstObserver@tsa.dhs.gov.
All First Observer classroom training, including train-the-trainer classes, has been placed on hold. Membership cards and certifications have also been placed on hold.
Hall said that the First Observer website and the Information Sharing and Analysis Center website would not be accessible after Dec. 7. (However, they were still accessible as of Monday afternoon.)
Hall noted that TSA has said that First Observer will be active again in the near future. He also thanked those who have participated in the program.
“You have played a major role in helping to protect our nation from those who are actively seeking to bring down our national infrastructure,” Hall wrote. “We believe that collectively with your support, we have made a difference in the fight against terrorism.”
Earlier this year, Hall reported that more than 45,000 pupil transportation professionals had been trained in School Bus First Observer.
Last year, TSA sent a DVD with the School Bus First Observer and School Transportation Security Awareness programs to around 15,000 public school districts, urging administrators to use it for in-service training.
More Safety

From Reactive to Proactive: Making Every Ride Visible
Smart technology only delivers its full value when it works together. See how Catalyst connects proven industry platforms to move student transportation from reactive to proactive.
Read More →
HAAS Alert’s Safety Cloud Warns Motorists of Stopped School Buses
Through a transponder or Samsara connection, the product lets school bus fleets send advance warnings to approaching drivers through in-vehicle alerts.
Read More →
HopSkipDrive Reports Progress on Safety Advisory Council
More than a year after forming the council, independent safety experts have helped shape new rider-safety features and policy progress, with a new goal to address rider behavior.
Read More →
What the 2026 National School Bus Safety Month Resolution Means for Student Transportation
The bipartisan resolution highlights illegal school bus passing, student safety during loading and unloading, and the need for driver training and public education.
Read More →
School Bus Stop-Arm Violations Decline 53% Across Verra Mobility Programs
Verra Mobility shares how school bus stop-arm cameras and school zone safety programs are changing driver behavior, reducing violations, and protecting students.
Read More →
Most Bus Crashes Aren’t Your Fault. Here’s How to Prove It.
A guide for what to do in between a school bus crash and a claim: what to preserve, who to notify, and how to keep the facts available when they matter.
Read More →
National School Bus Safety Week 2026: Tips, Toolkits & Resources to Keep Students Safe
School bus safety takes more than awareness. Explore expert tips, enforcement strategies, and free resources to help protect students on every ride.
Read More →
2 Killed, Dozens Injured in Florida School Bus Crash
A multi-vehicle collision caused a Polk County school bus carrying 37 students to overturn on its way to Winter Haven High School.
Read More →
Illegal School Bus Passing Drops 24% in New York Districts
With fewer than 5% of citations involving repeat offenders, Westchester County officials said enforcement, education, and community partnerships are helping change driver behavior.
Read More →
School's Back. Here's What Happened to Traffic, Speeding & Distraction
What happens to traffic when school resumes? New data analysis examines changes in distracted driving, congestion, and speeding around schools.
Read More →

