May 03, 2011  |   Comments (5)   |   Post a comment

A comprehensive approach to the stranded-student problem


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The ChildSaf System includes signs to be placed in the rear window of the bus to show that the driver has checked it for students. It reads "EMPTY" on one side and has driver procedures on the other.

The ChildSaf System includes signs to be placed in the rear window of the bus to show that the driver has checked it for students. It reads "EMPTY" on one side and has driver procedures on the other.

CLARKSTON, Mich. — When Dale Goby was head of transportation for Detroit Public Schools, with a total of more than 600 contractor and district buses, children being left behind on the bus was a recurring problem.

Goby told SBF that the number of incidents was more than 10 per year until his leadership team developed a solution that brought the number down to zero. He said that the knowledge he gained resulted in the ChildSaf System, which he describes as a "low-cost, low-technology" approach to preventing children from being left on the bus.

"Many believe they have the solution to this problem, yet what I find is they do not understand the complexity of the problem they are trying to solve. Even many transportation supervisors don't fully understand it," Goby said. "Many use disciplinary action as the primary approach to solving this problem. Unfortunately, the result is that instances of children left on the bus continue."

According to Goby, who now runs Goby and Associates consulting and management services, ChildSaf is a comprehensive system that focuses on prevention and can work alongside the electronic child-reminder devices that many operations have in place on their buses.

"We put electronic child-reminder systems on all the new buses purchased at Detroit during my tenure there, and I believe they are very helpful," he said. "However, our experience taught us that they were not sufficient, by themselves, to fully prevent these instances."

The key to success, Goby said, is redundancy. This approach is based on an analysis of what steps are taken to make safety-critical operations successful. For example, the space shuttle has multiple systems for many of its critical functions. Additionally, airline flight systems require redundancy of critical instruments and controls to provide the level of safety required.

To that end, the ChildSaf System is based on a "team approach to prevention" focusing on five components:

1. A recommended district policy on checking buses for children. This provides the structure and administrative support for the system and requires driver post-route checks.

2. Specific driver procedures for securing the bus at the end of the route.

3. Administrator/supervisor procedures for checking on the drivers. This is a critical element of the redundancy. A form for this daily supervisory check and a system for measuring district performance are included. Further, the placement of the signs and the use of reflectorized materials make the supervisory checks easier.

4. Signs to be placed in the upper center of the rear window of the bus to show that the driver has checked it for students. The sign, which attaches with a Velcro-like material, reads "EMPTY" on one side and has the driver procedures on the other side.

5. An on-site training session for administrators and drivers on implementing the system. The session is about 45 minutes and is conducted by Goby.

According to Goby, no transportation provider that has fully implemented the ChildSaf System has had a child left behind on the bus unsupervised by an adult.

"One district that implemented the system had two sleeping kindergarten students left on the bus, but found by the driver in their vehicle check, in the first week of school," Goby said. "Others have informed me that the system works, and one driver told me that it saved her career."

ChildSaf is sold for $19.95 per bus. Those who would like further information or a review of their system can contact Goby at (248) 410-3632 or gobyd@comcast.net.

 

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The company I drive for has been using this system for quite a number of years now. The key to it working as designed is redundancy as stated above. Where this system has the room for failure is when the bus is kept at home or offsite other than at the yard where buses are checked for the signs at the end of each run. Yes, a driver can call in and say that his/hers bus has been parked and checked. But the driver(s) need to be aware that a supervisor will at any given time take a drive out and check to see if they have displayed the sign properly. And when doing so, the driver is made aware that it was checked by a supervisor. The botton line is. We have a job to do and procedures are in place to make sure that no child is left unattended. But there isn't a sure cure for this problem. It's still up to the driver to just do the job.

J. Moran    |    May 15, 2011 03:54 AM

It is important for supervisors to keep the proper focus on their role in this issue and other "high visibility" issues in transportation. The role of the supervisor is to establish a system to PREVENT a child from being left on the bus. Although firing the driver may placate parents and defer public opinion away from the supervisor, it does little to address preventing it from taking place in the first place. Prevention is the key and the supervisor must play an active role in insuring the system established has sufficient redundancy and is followed by the drivers to prevent these instances.

Dale Goby    |    May 06, 2011 06:14 AM

I agree with Dan "If a child is left on a bus the driver is fired period." A driver better not show up at the yard with a sleeping child on the Bus. Hanging a sign in the window? Here in ABQ I have witnessed drivers, from one of the largest contractors in our district, assign a student to hang up the sign after unloading at his last stop. So what good is that?

Ruben Garcia    |    May 04, 2011 09:44 AM

I like that call on the radio idea after the driver has walked the bus. Dispatch would have a checkmark on a sheet and if there was a child on the bus after that, the oversight would belong only to the driver at that point.

Jack    |    May 04, 2011 06:31 AM

The solution is much easier than all the junk out there, we have our drivers do a walk through after their route and call in on the radio to report that their bus is clear and they are on the way back. If a child is left on a bus the driver is fired period.We never have a child left on a bus.

Dan Smith    |    May 04, 2011 04:22 AM

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