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March 02, 2010  |   Comments (2)   |   Post a comment

Safety and the economy

by Mike Murray


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Mike Murray is president and CEO of FirstGroup America.

Mike Murray is president and CEO of FirstGroup America.

Open any newspaper and the lead story is likely to be about the recession and its effects on corporate America and, more importantly, those who've lost their jobs.

As revenues diminish in a down economy over a sustained period of time, busing companies are often forced to make dramatic cuts in their budgets. Companies might be forced to consider reductions in training, extension of maintenance intervals and the delay of equipment replacement and repairs.

These might appear to save dollars in the near term, but they always must be considered in light of how they negatively impact safety and may imply serious and longterm ramifications. Compromising safety because of cost is a shortsighted decision. It is important to remember that the value of a human life does not change in a recession.

At FirstGroup America (FGA), safety is our core value. With more than 4.5 million passengers each day and 96,000 employees, we believe it is a necessary investment into our company's long-term operation and an integral part of customer satisfaction. Our customers respect and appreciate quality, safe and reliable transportation for their students, and it is our duty to ensure we provide this each and every day.

Each employee's responsibility
A successful organization must have a sincere focus on safety from the top down. It takes a commitment from each individual — from board members and managers to drivers and mechanics — to ensure safe operation. Each employee must be accountable in everything that he or she does to ensure safety of our passengers. Our mantra is, "If you cannot do it safely, don't do it," and we empower employees to make decisions based on this.

Managers know that they are accountable for safe operations and injury prevention, which encourages ongoing communication and empowerment. In addition to clear and consistent policies and procedures in place across all divisions, our managers and employees understand what is expected and what can occur if safe practices are not followed.

No one wants an injury or accident, and when we each take it upon ourselves to make a difference, the entire company benefits.

Understanding one's drivers, fleet
Safe operations influence every aspect of a transportation business and impact its long-term viability. Using the best tools and resources in the industry, each FGA employee is subject to robust background checks that cover criminal, work and driving histories. More than 50 hours of classroom and behind-the-wheel training are required prior to transporting any students to ensure a thorough understanding of safe driving practices. Ongoing training and education is crucial to our drivers' abilities to perform well under a variety of conditions.

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Yes, and in many ways it's the wrong things that are cut. Here, in South Carolina, the Education Department has just purchased 85 used buses from KY. This is the second time in five years they are making such a purchase. The average age of these buses is seventeen years and the mileage is way up there. Now how many safety features have been added to buses in seventeen years. How many fuel improvements have been made? What can be the savings? I am so exasperated over the purchase deal! How can they do such a thing. Ten years old and a bus should come off the road under normal operations. Can't someone give this state some guide lines. There is a need for a whole lot of education in the transportation field here. Oh yes.

Vi Johnston    |    May 25, 2010 08:31 PM

I totally agree with Mr. Murray, unfortunately Transportation is one of the first things hit with cuts. The fact that there is no enforcement nor watchdog to oversee that the districts do stay in compliance is the biggest problem of all. When you have a school board who relies on the Superintendent only and do not bother to check out the facts he is giving them, there will be safety issues. The Transportation of the school district deserves to be ran with as much safety as the FMCA runs the commercial buslines. Our kids deserve better than they are being protected. There needs to be better regulations on physical requirements and safety procedures in the school districts and stiffer penalties on those who do not comply.

Lynette Russell    |    Mar 04, 2010 09:47 AM

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