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October 15, 2012  |   Comments (18)   |   Post a comment

Bus supervisor fired over flap with 7-year-old


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GALESBURG, Mich. — A transportation supervisor was fired after being captured by a cell phone video pushing a 7-year-old student into a school bus window.

Ed Dollin, CEO of Auxilio Services, which this year began providing transportation for Galesburg-Augusta Community Schools, apologized for the supervisor’s handling of the Wednesday afternoon incident. “She should have never touched the child. .... It was a stressful situation, but she was trained to handle it and she didn't handle it properly," Dollin told the Kalamazoo Gazette.

Behavioral problems with the 7-year-old boy and others on the bus had reportedly been occurring for weeks, and the supervisor, an employee of Auxilio, was directed to ride the bus in the role of an aide to assess the situation.

Dollin told the Kalamazoo Gazette that on the Wednesday afternoon bus ride, the 7-year-old boy was "yelling and screaming and jumping around" and that when the female supervisor sat next to him, he pulled a sweatshirt over her head "with his whole body" and "[the supervisor] said it felt like he was trying to strangle her."

On Thursday, Galesburg-Augusta Community Schools released a statement on the incident.

“We take very seriously the obligation to provide a safe environment for our students,” the district said. “Information which we have received about a situation which occurred on a bus yesterday afternoon is of concern. As a result, a thorough investigation of these events has begun in an attempt to obtain all the facts. The school district will take whatever steps are necessary to ensure that our students have a safe environment.”

The district noted that the supervisor “is not an employee of Galesburg-Augusta Community Schools” and “will not be reassigned to our school district.”

Auxilio fired the supervisor on Thursday.

Dollin told the Battle Creek Enquirer that Auxilio employees are trained to never touch the students and that they would be retrained on how to handle difficult children.


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Read more about: aide/monitor, behavior management


so glad i'm retired from this "business". bus drivers and assistants have an incredibly tough job- static from the parents, driving public, lack of support from schools and admin, thrown under the bus frequently.

steve    |    Nov 09, 2012 07:46 PM

another example of political correctness overcoming reason and common sense. though i have not seen the video, based on the article, it seems to be a case of over reaction by the company to cover their a*&, a gross over reaction. if she had struck the child, caused injury, attacked or abused the child- go to town, but shoving someone who is attacking you is a reasonable response. by the way, i am a retired bus supervisor of 29yrs experience. next thing would be to sue me for disapproving of the company policy publicly!

steve    |    Nov 09, 2012 07:40 PM

JLM | Nov 08, 2012 04:18 PM ARE YOU KIDDING ME ARE THESE SPECIAL NEEDS STUDENTS?? WHY WAS SHE FIRED I DON'T GET IT. SHE ISN'T ALLOWED TO PUSH SOMEONE OFF OF HER WHO IS ATTACKING HER. IT SOUNDS LIKE THIS STUDENT HAS A BULLING PROBLEM AND HAS NOT BEEN DELT WITH IN THE PAST. I CAN'T IMAGINE ANY OF OUR REGULAR EDUCATION STUDENTS BEHAVING LIKE THAT. NOW SPECIAL NEEDS YES!!!!! I HAVE NOT SEEN THE VIDEO IF THERE IS ONE AND HOW HARD CAN YOU PUSH SOMEONE WITH A JACKET PULLED OVER THEIR HEAD REALLY I THINK THAT YOUR WHOLE SYSTEM FAILED IF THIS HAD BEEN GOING ON WITH THIS STUDENT DOING THIS TO OTHER STUDENTS NOT EXCEPTABLE AND SHOULD HAVE PROBABLY SHOULD HAVE ALREADY BEEN TAKEN OFF THE BUS FOR A FEW DAYS OR WEEKS, LET PARENT TRANSPORT FOR AWHILE 7 YEARS OLD NO HE KNOWS RIGHT FROM WRONG UNLESS LIKE I SAID THE STUDENT IS SPECIAL NEEDS THEN HE MAY NEED TO HAVE A SAFETY VEST ON SO NO HARM WOULD COME TO THE OTHER STUDENT AND THEMSELVES OH AND BY THE WAY I TOO WOULD SUE THE PANTS OFF THE DISTRICT THE TRANSPORTATION DIRECTOR PERSONALLY, GOOD LUCK HEIDI

JLM    |    Nov 08, 2012 04:35 PM

Wow. From the article, it appears that the supervisor didn't address the issues that the driver was having to begin with. She was "instructed" to ride on the route to verify ongoing problems. Before anyone can refer to a "self-defense' argument, keep in mind this is a 7 year old child (regardless of family influence). At what point does a child 7 year old child take over an adult to the point that they are "defenseless?" I totally disagree with a full hands off policy because there has been and will be occurrences when a driver or monitor will have to protect the safety of the student and the other students on the bus that will involve a hands on approach. If the employees do nothing, then they are fired for not intervening. No one should be placed in a damned if you do-damned if you don't situation. If this truly was an occurrence of the supervisor pushing the student away to regain control, then no--she should not be fired; but a definite retraining should be conducted.

Ray    |    Oct 17, 2012 09:35 AM

Sorry for spelling errors!! Small keys and not on my PC..

SHEE    |    Oct 17, 2012 06:54 AM

WHERE? Is the consequences for BOTH! This child is not being taught right where violence was the start of the problem! It escalated beyond!!!! Give the Job back and some community help where needed may have been suitable. Protection is a need. Also, phones are NOT ALLOWED ON BUSES! Big distractions and used against others without the exact scene shown by both parties at most times! Very unfair! PEACE! P.S. The incidents us Bus Drivers go through are harsh and much is unneccessaey! Driving and focus on the roads/ Etc.is Neccessary at all times and to look at every mirror (Ypu can't PAY ENOUGH for these Jobs and Good Benefits are Nil! And very few hours are needed by many! Just so you know ~ Good luck in Future References to these Important fmatters we all deal with, in one way or another!

SHEE    |    Oct 17, 2012 06:50 AM

I think that the district needs to invest in security cameras ASAP or someone is gonna get hurt or killed,and until then will the district do something about it. I say the supervisor be given her job back regardless if she pushed the kid. She was probably acting in self defense a natural instinct by human or animal.

george    |    Oct 17, 2012 05:49 AM

It is a sad day when a supervisor is punished for defeneding her self. It was the kid acting the fool not the supervisor.

ken    |    Oct 17, 2012 04:56 AM

I guess that answered the question, "Are there really problems on this bus?" But it didn't help solve them. Some children act out when they feel threatened by an adult. Whether the threat is real or not is not the point. What is the point is no one was trained in how to handle the specific needs of the child.

Michele    |    Oct 16, 2012 05:22 PM

Hey Galesburg-Augusta Community Schools - you might want to rethink subcontacting. Yow!

Rich    |    Oct 16, 2012 04:31 PM

So the kid and his mother are still free. Apparently in their family is violence that he has or is witnessing. Put both the boy and his mom in different houses and the boy at the least needs to be mad an example of and he should face charges and exspelled from all MI schools. He should be locked up and receiving education at the Juvinille hall.

Sharon`    |    Oct 16, 2012 04:21 PM

So the boy got away with it again. Sound like he needs to put in a safety vest and. You should not fired the supervisor just put her thru more training. PS if you are letting the kids jump around on the bus you are not keep the kids safe.

bus manager    |    Oct 16, 2012 03:13 PM

I would suggest the contractor or district invest in some quality video surveillance systems for their fleet to help with behavioral concerns and to provide evidence of ALL that happened or happens on the buses. It is very helpful to have that information when dealing with sensitive issues like this one.

Anonymous    |    Oct 16, 2012 03:11 PM

Some critticle info needed to see the whole picture is missing or just not given. If it was indeed a self-defence situation, the kid is lucky he didn't find himself on the otherside of the window. Supervisor should not have been fired especially if the whole incident was recorded to show what kind of a problem child was being dealt with. I realize those who live warm-n-fuzzy lives will disagree....

greenet    |    Oct 16, 2012 02:55 PM

I am not sure I have enough info here, but there is a presumption of "needed" force in dealing with students. Was she able to see when she pushed the child away; was it done in retribution or in self-defense?

old timer    |    Oct 16, 2012 02:04 PM

When the supervisor thought she was being strangled, you bet she should defend herself. Screw the no touch policy, this is self defense. Kids can be violent, even when they're messing around and don't realise what theyre doing to the aide. Sure they want a safe ride for the kids but hey, what about he aides & drivers????

Buslady    |    Oct 16, 2012 01:36 PM

I wonder if they give any protection to the supervisor?

Gerry Fincati    |    Oct 16, 2012 01:27 PM

anyone should be able to protect themself

mscala    |    Oct 16, 2012 11:54 AM

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