Encourage Peer Evaluation
Because they work side by side, employees may be in the best position to appraise each other’s performance. It is difficult, however, to expect that t...
Because they work side by side, employees may be in the best position to appraise each other’s performance. It is difficult, however, to expect that they will always give a thorough evaluation. Employees have a tendency to over-criticize or over-praise their co-workers because they think that is what is expected of them. To obtain more accurate peer evaluations, have employees ask the following questions when making their assessments: Commitment. Is your co-worker committed to her job? Is she happy to help students or parents in need? Dependability. How reliable is your co-worker? Can you count on your co-worker to help you with a work-related problem? Is tardiness or absenteeism a problem? Problem-solving. Does your co-worker find solutions to problems on her own or does she wait until someone else fixes the problem? Teamwork skills. Is your co-worker a helpful and enthusiastic member of the team? Does she offer suggestions to others at meetings? Quality of service. Is your co-worker committed to providing the highest quality of service to make the operation run more smoothly?
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