SBF 70 years logo
MenuMENU
SearchSEARCH

Public awareness: It's not going to drive itself

The message that most often gets to the American public about school bus transportation is consistently negative. Thus, when a tragedy occurs, there is no residual good will to discourage overreaction.

by Michael J. Martin
April 1, 1999
5 min to read


I can hear my dad as if he were still standing next to me. I was trying to figure out how to fit a 19-inch black-and-white television into a 1970 VW Beetle that was already stuffed with things that I absolutely had to have at college. The problem was that the only place I could fit the television was on the driver's seat, which meant that there wouldn't be enough room to fit my six-foot-six frame behind the wheel. "It's not going to drive itself," he said. As I began the arduous task of unpacking and then re-packing that little red Bug, I thought about the lesson my dad was trying to teach me. He didn't offer any advice, which meant he thought the answer was within my grasp. Nor did he offer to help, which meant he thought I had the power to control my own fate. In short, the lesson he was trying to teach me was that no one can solve your problems except you.

We need to find a solution
Ironically, the school transportation industry faces a "little red Bug" dilemma of its own right now, and the essence of the solution is the same. The American public seems to form opinions about child safety issues based on anecdotes that occur close to home, or what they've heard from friends and co-workers, or from television. This is especially true of school bus safety. Hence, in a community where there has been a recent school bus-related fatality, there is likely to be sentiment that "more needs to be done" to make school buses safer. This is likely to be true, even if it's the first such incident and the crash involved catastrophic, inescapable circumstances. Like it or not, this is the unalterable reality of school bus transportation. In fact, school bus transportation is such a socially sensitive public policy issue that any school bus-related incident, especially one involving fatality or serious injury, typically results in "bright light" media interest. School bus news, therefore, tends to be ad hoc and frequently reactive as well as defensive. As a consequence, the message that most often gets to the American public about school bus transportation is consistently negative. Thus, when a tragedy occurs, there is no residual good will to discourage overreaction. In spite of this obstacle, the American public probably has a very good overall impression of school buses and their safety record. But most give little thought to school bus safety because school transportation professionals do their job so well and because school bus transportation is connected to an aspect of their community, i.e., educating children, that they overwhelmingly support politically. School buses are so safe, it seems, that nobody really cares about them. The only consistently positive impressions of school bus transportation come in the form of routine back-to-school or National School Bus Safety Week messages. These stories, however, are so lacking in genuine news value that they are either ignored by the news media or covered superficially out of a sense of obligation. As a result, these stories have no staying power, if they're even heard at all.

Ad Loading...

Let's speak up for ourselves
Because of this, NAPT President Don Carnahan thinks that the school transportation industry needs to recognize another unalterable aspect of reality: "No one is going to speak up for us if we do not speak up for ourselves," Carnahan says. "We know that school bus transportation is the safest form of ground transportation in America. We need to make sure that the American public knows it too." I can hear my dad as if he were still standing next to me. I was trying to figure out how to fit a 19-inch black-and-white television into a 1970 VW Beetle that was already stuffed with things that I absolutely had to have at college. The problem was that the only place I could fit the television was on the driver's seat, which meant that there wouldn't be enough room to fit my six-foot-six frame behind the wheel. Carnahan's strong feelings are one of the major reasons that the boards of directors of both the NAPT and the National Association of State Directors of Pupil Transportation Services (NASDPTS) are committed to launching a nationwide public awareness campaign to effectively promote school bus safety. Both organizations are convinced that more useful communication with the media and the public at large will encourage a more reasoned response to typical school bus news.

PR initiative in the works
In fact, the NAPT and NASDPTS are so sure that a public awareness campaign is necessary that Carnahan and NASDPTS President Terry Voy are poised to enter a joint agreement with Strat@comm, a nationally recognized public relations firm in Washington, D.C., to launch this initiative imminently. It's expected to be a done deal by the time this magazine reaches you. To this day, my three older sisters and I laugh about my little red Bug story now. Moreover, we have all incorporated my dad's idiom into our daily lives. There's not a problem that we face, either individually or collectively, that doesn't eventually present the opportunity to zing each other with that unforgettable remark, meaning, of course, that no one can solve your problems except you. Only time will tell if my dad's quip will have as big an impact on the public's impressions of school transportation as it had on my sisters and me. But I agree with Don. One thing's for sure. It's not going to drive itself.

Michael J. Martin is executive director of the National Association for Pupil Transportation

.

Subscribe to Our Newsletter

More Management

Thumbnail graphic for a School Bus Fleet video compilation. A yellow electric school bus serves as the background, with speech bubbles containing words such as “Dynamic,” “Green,” “Critical,” “Complex,” “Family,” and “Underfunded.” A red banner reads, “12 Suppliers. 1 Question. Many Answers.” The video explores how industry suppliers describe the current state of the school bus market.
Managementby Amanda HuggettJune 5, 2026

13 Industry Leaders Describe School Transportation in One Word

What word best describes the school bus industry today? We posed that question to over a dozen manufacturers, resulting in a revealing mix of perspectives on the challenges and opportunities ahead.

Read More →
Leadership update graphic announcing executive appointments at Tyler Technologies. Headshots of Ryan O’Connor, named chief transactions officer, and Franklin Williams, named chief AI officer, appear alongside the Tyler Technologies logo and School Bus Fleet branding.
Managementby News/Media ReleaseJune 5, 2026

Tyler Technologies Adds New AI, Transactions Leadership Roles

Two company executives are promoted to newly created C-suite positions to accelerate the company's long-term growth in both artificial intelligence and payments.

Read More →
An orange and white graphic with Pro-Vision and Convoy Technologies logos, and text reading "Pro-Vision Acquires Convoy Technologies."
Managementby News/Media ReleaseJune 4, 2026

Pro-Vision Acquires Convoy Technologies

The deal aims to broaden customer relationships and adds specialized vehicle video capabilities for commercial fleets.

Read More →
Ad Loading...
A Durham School Services bus with two people posing in front of it.

Durham School Services Maintenance Teams Earn Missouri Fleet Excellence Awards

Eight of the contractor’s school bus fleets achieved a distinction few maintenance teams earn during the state’s rigorous annual inspection program.

Read More →
Joe Annotti of TRC Companies speaks at ACT Expo. A text overlay reads, “School Buses as Money Makers?” highlighting discussion about electrification, vehicle-to-grid technology, and new revenue opportunities for school bus fleets.
Managementby Amanda HuggettJune 3, 2026

How Incentives, AI, and Energy Markets Are Reshaping School Transportation

Sit down with Joe Annotti of TRC Companies to talk district grant funding, utility challenges, AI, and why school buses are evolving from transportation assets into energy assets.

Read More →
A lineup of Beacon Mobility school buses with text reading "Behind the Contracting Shift."
Managementby Elora HaynesJune 3, 2026

Inside the Contracting Shift: What School Transportation Operators Are Seeing Now

School transportation contractors weigh in on recent trends, costs, driver shortages, and the rise of multimodal student transportation.

Read More →
Ad Loading...
Jeff Weiss of ExoAir Systems stands beside a roof-mounted electric air conditioning unit at ACT Expo. Text overlay reads “ExoAir: Cool Bus. No Idling.”
Managementby Amanda HuggettJune 2, 2026

The No-Idling School Bus AC System

Take a peek at ExoAir Systems’ battery-powered cooling solution designed to run for up to 10 hours without the engine on, reducing fuel use and improving comfort for drivers and students.

Read More →
Charlotte Argue of Geotab speaks at ACT Expo, gesturing toward a display of telematics and camera technology. Text overlay reads “Geotab: Data Drives Safety.”
Managementby Amanda HuggettJune 2, 2026

Geotab on Three Major Trends in School Transportation

School bus fleets are becoming more proactive than ever. From AI driver alerts to vehicle-to-grid opportunities, Geotab outlines the biggest technology trends transforming school bus operations.

Read More →
Graphic announcing Gatekeeper contract news featuring a yellow school bus driving along a waterfront roadway, with “New Contract Announcements” text and Gatekeeper branding displayed prominently.
Managementby News/Media ReleaseJune 1, 2026

Gatekeeper Lands Major School Bus Deals as Revenue Surges

The video solutions provider announces contracts with Atlanta Public Schools and other fleet operators as it records quarterly revenue growth and expanding subscription business.

Read More →
Ad Loading...
Graphic promoting “Building a Mentorship Program” with two women shaking hands across a desk, highlighting tips and common mentorship mistakes in school transportation.
ManagementJune 1, 2026

Building Leaders Who Last: Creating a Successful Mentorship Program in Student Transportation

Discover five strategies for building an effective mentorship program to strengthen leadership development and support staff retention.

Read More →