N.Y. association names top technician
Matt Gould, a service manager and school bus technician for First Student, receives the 2012 Technician of the Year award from the Central New York Association for Pupil Transportation. Officials say the annual award recognizes a school transportation professional who works to ensure a safe and efficient school bus ride.
First Student Service Manager and technician Matt Gould (center) receives the 2012 Technician of the Year award from the Central New York Association for Pupil Transportation. He's pictured with association members.
First Student Service Manager and technician Matt Gould has been honored for his skills as a technician by the Central New York Association for Pupil Transportation. The association named Gould its 2012 Technician of the Year. Officials said the annual award recognizes a school transportation professional who works to ensure a safe and efficient school bus ride. “Matt understands the tremendous responsibility parents place in us to safely and securely transport their children to and from school,” said Ty Worrell, First Student location manager. “The award is a testament to his hard work and dedication to make sure our buses are maintained at the highest levels.” Gould has been a technician with First Student since 2005. He received the award last month during a ceremony in Syracuse, N.Y.
More Management
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →
Changing Lanes: Executive Moves at Summit School Services, Zum, STA, Cummins, Transit Technologies, Driventic, & Cadex
See who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and private contractors.
Read More →
Industry Moves: Companies Expand Fleet Service & EV Infrastructure Footprints
The new facilities and regional hubs could mean faster access to shop equipment, charging support, and transportation technology for fleet operators.
Read More →
Doing More With Less: How Transportation Directors Can Prioritize Safety Amid Budget Uncertainty
With diesel prices soaring and nearly one-third of transportation directors expecting budget cuts, maintaining student safety has never been more challenging. Download this guide to learn how leading districts are prioritizing risk, funding critical safety technology, and building stronger budget cases with data.
Read More →
Zum Reaches 19 States With New York Expansion
The addition of the Empire State to the student transportation company's roster marks a growing expansion in the Northeast as it scales its tech and school bus services.
Read More →