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September 22, 2011  |   Comments (0)   |   Post a comment

Rotary Lift expands installer training to cover new products


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MADISON, Ind. — Rotary Lift recently added a third full day to its Rotary Authorized Installer (RAI) regular factory training classes, which the company has been providing since 1989.

The extra day is intended to thoroughly cover proper lift installation and service for new products.

"Over the last 18 months, we have introduced the Y-Lift alignment and general service lifts, the SmartLift Trio superstructure, the EFX60 heavy-duty inground scissor lift, the Wireless Mach 4 mobile column lift and an updated MOD30 heavy-duty inground lift," explained Ron Lainhart, Rotary Lift parts and service manager. "Adding a day to our RAI classes enables us to teach authorized installers how to install, inspect and service these new products."

Rotary Lift offers its light-duty RAI training class 10 times per year. Its heavy-duty class is held five times per year.

The training is open to employees of Rotary Lift and its RAI network. One of the requirements to be an RAI is that the company must send a representative to Rotary University training at least every three years.

The company also provides its distributors with sales training classes throughout the year. Nearly 4,000 attendees have gone through Rotary University factory training programs.

RAI training classes are held at Rotary Lift headquarters in Madison, Ind., and include tours of the lift manufacturing facilities. They are led by Lainhart and Rotary Lift product consultants.

A representative of Hilti Corp. also teaches a segment on lift anchor embedment and epoxy application.

The classes are heavily hands-on, with attendees working together to install lifts, take apart and rebuild hydraulic cylinders and accessories, and practice various service techniques. Interacting with other installers is another key component of the sessions, according to the company, as it gives participants the opportunity to learn from each other.

At the conclusion of the course, each participant receives a certificate of completion.


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