Pete Meslin (far right), director of transportation at California's Newport-Mesa Unified School District, moderated a session in which panelists (from left) Michael and Judith Ann Benedict and their son, Michael Jr., discussed how relationship-building is critical to good customer service when transporting special-needs students.
Pete Meslin (far right), director of transportation at California's Newport-Mesa Unified School District, moderated a session in which panelists (from left) Michael and Judith Ann Benedict and their son, Michael Jr., discussed how relationship-building is critical to good customer service when transporting special-needs students.
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